Direction

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 LUC HOEBEKE:

As a consultant you have to love your clients, to be able to maintain a relationship that allows you to be naughty if necessary. . 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

introduction   diagnosis    design     direction    methods    

Attention is the key word

A new logic is developed by communication in the here-and-now. Contact and attention are basic preconditions for it. I have to be interested in the people and their issue, or I cannot facilitate the process proberly. That reminds me of the three conditions for success for doing inquires, mentioned by ERLANDSON: interest, interest, interest.

Feeling has an important signalling function in contact with others. Giving meaning to that feeling must be practiced. The Fifth discipline workbook by SENGE et al provides ways to practice this, such as the “reflection times” and “practice gathering information”.

I see myself as both an actor and director, following as well as steering, with a variable approach, striving for sublimity (see photos), beauty,passion and interplay. 

Regular reflection on the execution is important:

  • Are my descriptions, clarifications, and methodologies not standard solutions? Do the match the conditions?
  • Is there still a dynamic?
  • Am I still aware of my definitions?
  • Do I want too much or too much at once? Does my ambition fit in with the client's?

Towards the end of the consulting project, as well as on completion of a particular phase, it is important to examine along with the client whether there are still any loose ends that need to be tied up. This must involve both process and content.


Advice on direction of change projects exhibits a surprisingly large number of similarities with the message propagated by the Dalai Lama:

·         Schooling is necessary to combat ignorance (desk research, develop learning capacity)

·         Practicing patience and tolerance is necessary in order to accept others

·         Realisation of the transience of our existence increases the need to make the most of every precious moment; this stimulates the feeling of urgency that is needed in order to be enthusiastic about real changes in your life (applicable in the exact same way for change processes in organisations)

·         Always be prepared to re-evaluate your own situation and viewpoints

·         View and approach problems at different levels (see diagnosis and design)

·         Determination, effort, and time comprise three paths to success (and to a successful consulting project)

·         View problems from another angle and look for the positive so that you can do something about it.

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