{"id":11143,"date":"2020-05-20T12:23:46","date_gmt":"2020-05-20T10:23:46","guid":{"rendered":"http:\/\/ontwikkeling.tonnievanderzouwen.nl\/organisatieontwikkeling\/"},"modified":"2020-12-03T13:47:08","modified_gmt":"2020-12-03T11:47:08","slug":"organisational-development","status":"publish","type":"page","link":"https:\/\/www.tonnievanderzouwen.nl\/en\/vision\/organisational-development\/","title":{"rendered":"Organisational development"},"content":{"rendered":"<section class=\"l-section wpb_row height_small width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Guidelines for selecting intervention methods<\/h4>\n<p>My model for organisational development, based on <a title=\"The Logic of Feeling\" href=\"http:\/\/www.tonnievanderzouwen.nl\/en\/vision\/logic-of-feeling\/\">The Logic of Feeling<\/a>, serves as a guide for determining intervention methods that fit in with the organisation&#8217;s phase of development, and with the nature of the issue. I named my model the Logic of Will, Discipline and Communication. The three driving forces of will (internal steering of the Natural System), discipline (external steering of the Social System of rules) and communication (integration by the Communicative self -steering System) can produce six types of obstacles in organisations. Each type of steering can be too weak or too strong. The table below shows how each obstacle can be recognized, the type of approach to deal with the obstacle and some examples of effective intervention methods.<\/p>\n<p>As consultant and researcher I can help to determine what type of approach and interventions fit a specific situation. The outcome of this analysis has consequenses also determines the role of the consultant in the proces for change or development. See also <a title=\"Role as consultant\" href=\"http:\/\/www.tonnievanderzouwen.nl\/en\/vision\/role-as-consultant\/\">vision on the role as consultant<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<table style=\"width: 600px;\" border=\"2\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td valign=\"top\" width=\"100\"><span style=\"color: #cc0000; font-size: medium;\"><b>Obstacles<\/b><\/span><\/td>\n<td valign=\"top\" width=\"200\"><span style=\"color: #cc0000; font-size: medium;\"><b>Symptoms<\/b><\/span><\/td>\n<td valign=\"top\" width=\"150\"><span style=\"color: #cc0000; font-size: medium;\"><b>Approach<\/b><\/span><\/td>\n<td valign=\"top\" width=\"150\"><span style=\"color: #cc0000; font-size: medium;\"><b>Methods focusing on: <\/b><\/span><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"135\"><span style=\"color: #000000; font-size: small;\"><b><span style=\"text-decoration: underline;\">Stagnation<\/span><\/b><\/span><br \/>\n<span style=\"color: #000000; font-size: small;\">due to lack of will<\/span><\/td>\n<td valign=\"top\" width=\"175\">\n<ul>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Fear, uncertainty<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">People do not feel at ease, do not dare to take initiatives <\/span><\/li>\n<\/ul>\n<\/td>\n<td valign=\"top\" width=\"209\"><span style=\"color: #000000; font-size: small;\">Reinforce internal steering: ensure that people feel at home and get more will<\/span><\/td>\n<td rowspan=\"2\" valign=\"top\" width=\"248\">\n<ul>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Personal performance<\/span><\/li>\n<li><span style=\"font-size: small; color: #000000;\">Team building<\/span><\/li>\n<li><span style=\"font-size: small; color: #000000;\">Ecology of the workplace<\/span><\/li>\n<li><span style=\"font-size: small; color: #000000;\">Working conditions<\/span><\/li>\n<li><span style=\"font-size: small; color: #000000;\">Recruitment and selection<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"135\"><span style=\"color: #000000; font-size: small;\"><b><span style=\"text-decoration: underline;\">Agression<\/span><\/b><\/span><br \/>\n<span style=\"color: #000000; font-size: small;\"> due to too strong will<\/span><\/td>\n<td valign=\"top\" width=\"375\">\n<ul>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Aggresseve energy<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">A lot of political games<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Acting without thinking<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/td>\n<td valign=\"top\" width=\"209\"><span style=\"color: #000000; font-size: small;\">Decrease internal steering: improve relations and manage aggression<\/span><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"135\"><span style=\"color: #000000; font-size: small;\"><b><span style=\"text-decoration: underline;\">Chaos<\/span><\/b><\/span><br \/>\n<span style=\"color: #000000; font-size: small;\"> due to lack of discipline<\/span><\/td>\n<td valign=\"top\" width=\"375\">\n<ul>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Anger, confusion<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Little cohesion due to lack of rules for collaboration<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Agreements are not made or are not fulfilled<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Constant reinvention of the wheel<\/span><\/li>\n<\/ul>\n<\/td>\n<td valign=\"top\" width=\"209\"><span style=\"color: #000000; font-size: small;\">Reinforce external steering: professionalize organisations,<br \/>\ndevelop discipline<\/span><\/td>\n<td valign=\"top\" width=\"248\">\n<ul>\n<li><span style=\"font-size: small; color: #000000;\">management development geared towards discipline<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">HRM-systems<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">employments conditions and salary structure <\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">on the job training<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">simulations<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">auditing tools and procedures<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"135\"><span style=\"color: #000000; font-size: small;\"><span style=\"text-decoration: underline;\">Bureaucracy<br \/>\n<\/span>due to too much discipline<\/span><\/td>\n<td valign=\"top\" width=\"375\">\n<ul>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Oppression, rigidity<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Excessive organisation, desire to steering everything<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Much analysis and productions of &#8216;paper tigers&#8217; but excisting norms and systems rule <\/span><\/li>\n<\/ul>\n<\/td>\n<td valign=\"top\" width=\"209\"><span style=\"color: #000000; font-size: small;\">Decrease external steering:<br \/>\nget more flexible, debureaucratization<\/span><\/td>\n<td valign=\"top\" width=\"248\">\n<ul>\n<li><span style=\"font-size: small; color: #000000;\">Management training focusing on communication and reflection<\/span><\/li>\n<li><span style=\"font-size: small; color: #000000;\">Intervision<\/span><\/li>\n<li><span style=\"font-size: small; color: #000000;\">Involve environment<\/span><\/li>\n<li><span style=\"font-size: small; color: #000000;\">gaming<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"135\"><span style=\"color: #000000; font-size: small;\"><b><span style=\"text-decoration: underline;\">Depression<br \/>\n<\/span><\/b><span style=\"line-height: 19px;\">due to lack of communication<\/span><\/span><\/td>\n<td valign=\"top\" width=\"375\">\n<ul>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Depression <\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">People are in fact invited to share ideas, but feel that they are not taken seriously<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Communication and reflection do not result in new insights<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Collective agreements are in fact made, but are executed differently or not at all<\/span><\/li>\n<\/ul>\n<\/td>\n<td valign=\"top\" width=\"209\"><span style=\"font-size: small; color: #000000;\">Reinforce communicative self-steering: develop capacities for reflection and communication<\/span><\/td>\n<td valign=\"top\" width=\"248\">\n<ul>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Develop servant leadership<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Learning History<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Large Scale Interventions<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Non-traditional meetings<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"135\"><span style=\"color: #000000; font-size: small;\"><b><span style=\"text-decoration: underline;\">Disorientation<\/span><\/b><br \/>\n<span style=\"line-height: 19px;\">due to too much communication<\/span><\/span><\/td>\n<td valign=\"top\" width=\"375\">\n<ul>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Fustration, grief, it&#8217;s something different every time <\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Lack of a directing vision <\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">A lot of consultants in and out, one change project after another<br \/>\n<\/span><\/li>\n<\/ul>\n<\/td>\n<td valign=\"top\" width=\"209\"><span style=\"color: #000000; font-size: small;\">Interactive vision development,<br \/>\npromote creativity and decision making skills<\/span><\/td>\n<td valign=\"top\" width=\"248\">\n<ul>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Visions for the future with Large Scale Interventions<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Empowerment<\/span><\/li>\n<li><span style=\"font-size: small; line-height: 19px; color: #000000;\">Visitation<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>The Logic of Will, Discipline and Communication<\/h4>\n<p>The model with the table results from thorough reflection and extensive practical experience. I have written an article about this model with the title &#8216;<em>Detecting and approaching obstacles for collective learning&#8217;<\/em>, published in the international scientific journal <a title=\"COS Journal\" href=\"http:\/\/www.cos-journal.com\" target=\"_blank\" rel=\"noopener noreferrer\">Challenging Organisations and Society. reflective hybrids<sup>\u00ae<\/sup><\/a><\/p>\n<p><a title=\"COS Journal, article Detecting and approaching obstacles for collective learning\" href=\"https:\/\/www.tonnievanderzouwen.nl\/wp-content\/uploads\/2013\/05\/Zouwen-2012-Detecting-and-Approaching-Obstacles-for-Collective-Learning.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11145 alignnone\" src=\"https:\/\/www.tonnievanderzouwen.nl\/wp-content\/uploads\/2013\/06\/cos-cover_small-1.png\" alt=\"cos-cover_small (1)\" width=\"211\" height=\"298\" \/><\/a><\/p>\n<\/div><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_1\" target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/www.tonnievanderzouwen.nl\/wp-content\/uploads\/2013\/05\/Zouwen-2012-Detecting-and-Approaching-Obstacles-for-Collective-Learning.pdf\"><span class=\"w-btn-label\">Download article<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Guidelines for selecting intervention methods My model for organisational development, based on The Logic of Feeling, serves as a guide for determining intervention methods that fit in with the organisation&#8217;s phase of development, and with the nature of the issue. I named my model the Logic of Will, Discipline and Communication. The three driving forces...","protected":false},"author":2,"featured_media":0,"parent":11150,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_s2mail":"","footnotes":""},"class_list":["post-11143","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tonnievanderzouwen.nl\/en\/wp-json\/wp\/v2\/pages\/11143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tonnievanderzouwen.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tonnievanderzouwen.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tonnievanderzouwen.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tonnievanderzouwen.nl\/en\/wp-json\/wp\/v2\/comments?post=11143"}],"version-history":[{"count":6,"href":"https:\/\/www.tonnievanderzouwen.nl\/en\/wp-json\/wp\/v2\/pages\/11143\/revisions"}],"predecessor-version":[{"id":11536,"href":"https:\/\/www.tonnievanderzouwen.nl\/en\/wp-json\/wp\/v2\/pages\/11143\/revisions\/11536"}],"up":[{"embeddable":true,"href":"https:\/\/www.tonnievanderzouwen.nl\/en\/wp-json\/wp\/v2\/pages\/11150"}],"wp:attachment":[{"href":"https:\/\/www.tonnievanderzouwen.nl\/en\/wp-json\/wp\/v2\/media?parent=11143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}